Adult Safeguarding Policy
Our commitment to creating and maintaining a safe and positive environment for all adults involved in golf at Lexden Wood.
Introduction
Lexden Wood Golf Club is committed to creating and maintaining a safe and positive environment for all individuals involved in golf.
Safeguarding duties apply to an adult who:
- Has needs for care and support (whether or not the local authority is meeting any of those needs); and
- Is experiencing, or is at risk of, abuse or neglect; and
- As a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of, abuse or neglect.
Principles in relation to adults at risk
The Care and Support Statutory Guidance Section 14.13 sets out the following six key principles which underpin all adult safeguarding work:
Empowerment
People being supported and encouraged to make their own decisions and informed consent.
Prevention
It is better to take action before harm occurs.
Proportionality
The least intrusive response appropriate to the risk presented.
Protection
Support and representation for those in greatest need.
Partnership
Local solutions through services working with their communities. Communities have a part to play in preventing, detecting and reporting neglect and abuse.
Accountability
Accountability and transparency in delivering safeguarding.
Wherever possible, discuss safeguarding concerns with the adult to get their view of what they would like to happen and keep them involved in the safeguarding process, seeking their consent to share information outside of the organisation where necessary.
The principles of the Mental Capacity Act 2005 (MCA) state that every individual has the right to make their own decisions and provides the framework for this to happen.
In addition Lexden Wood Golf Club recognises the following principles:
- It is every adult's right to be protected from abuse irrespective of their age, gender identity, faith or religion, culture, ethnicity, sexual orientation, background, economic position, marital status, disability or level of ability.
- All staff and volunteers share the responsibility for the protection of adults at risk and will show respect and understanding for their rights, safety and welfare.
- The additional vulnerability of disabled adults (including those with invisible disabilities, learning and communication differences) is recognised.
- Allegations of abuse or concerns about the welfare of any adult will be treated seriously and will be responded to swiftly and appropriately.
- Lexden Wood Golf Club recognises the role and responsibilities of the statutory agencies in safeguarding adults and is committed to complying with the procedures of the Local Safeguarding Adults Boards.
- Confidentiality will be maintained appropriately at all times and the adult's safety and welfare must be the overriding consideration when making decisions on whether or not to share information about them.
- All participants involved in golfing activities have the right to be listened to with respect and to be heard.
Guidance and legislation
The practices and procedures within this policy are based on the principles contained within UK legislation and Government Guidance and have been developed to complement the Safeguarding Adults Boards policy and procedures, taking the following into consideration:
- The Care Act 2014
- The Protection of Freedoms Act 2012
- Domestic Violence, Crime and Victims (Amendment) Act 2012
- The Equality Act 2010
- The Safeguarding Vulnerable Groups Act 2006
- Mental Capacity Act 2005
- Sexual Offences Act 2003
- The Human Rights Act 1998
- The Data Protection Act 2018
Responsibilities and implementation
Lexden Wood Golf Club will seek to promote the principles of safeguarding by:
- Reviewing policy and procedures every three years or whenever there is a major change in legislation.
- Giving guidance on appropriate recruitment procedures to assess the suitability of volunteers and staff working with vulnerable groups.
- Following procedures to report welfare concerns and allegations about the behaviour of adults and ensuring that all staff, volunteers, parents and participants, including children, are aware of these procedures.
- Directing club staff, volunteers and coaches to appropriate safeguarding training and learning opportunities, where this is appropriate to their role.
1. Complaints, concerns and allegations
1.2 The person reporting the concern is not required to decide whether abuse has occurred, but simply has a duty to pass on their concerns and any relevant information - tel: 01526 351824. All concerns will be treated in confidence. Details should only be shared on a 'need to know' basis with those who can help with the management of the concern.
1.3 Concerns will be recorded on an Incident Report Form and sent to England Golf Lead Safeguarding Officer and retained confidentially. The Lead Safeguarding Officer will assist with completion of this form if required, tel 01526 351824.
1.4 Lexden Wood Golf Club will work with England Golf, counties and other external agencies to take appropriate action where concerns relate to potential abuse or serious poor practice. Lexden Wood Golf Club disciplinary procedures will be applied and followed where possible.
1.5 Safeguarding adults at risk requires everyone to be committed to the highest possible standards of openness, integrity and accountability. Lexden Wood Golf Club supports an environment where staff, volunteers, parents/carers and the public are encouraged to raise safeguarding concerns. Anyone who reports a legitimate concern to the organisation (even if their concerns subsequently appear to be unfounded) will be supported. All concerns will be taken seriously.
1.6 It is important when considering your concern that you also consider the needs and wishes of the person at risk.
2. Responding to disclosure of abuse
2.1 If an adult indicates that they are being abused, the person receiving the information should:
- Stay calm
- Listen carefully to what is said, allowing the adult to continue at their own pace, and take it seriously
- Explain that it is likely the information will have to be shared with others - do not promise to keep secrets
- Keep questions to a minimum, only ask questions if you need to identify or clarify what the person is telling you. Take care to distinguish between fact, observation, allegation and opinion
- Reassure the person that they have done the right thing in revealing the information
- Ask them what they would like to happen next
- Explain what you would like to do next and ask if they are happy for you to share the information in order for you to help them
- Record in writing what was said using the adult's own words as soon as possible
DO NOT:
- Dismiss the concern
- Panic or allow shock or distaste to show
- Probe for more information than is offered
- Make promises that cannot be kept
- Conduct an investigation of the case
- Make negative comments about the alleged perpetrator
3. Signs and indicators of abuse and neglect
3.1 Abuse can take place in any context. Abuse may be inflicted by anyone. There are many signs and indicators that may suggest someone is being abused or neglected, these include but are not limited to:
- Unexplained bruises or injuries, or lack of medical attention when an injury is present
- Person has belongings or money going missing
- Person is not attending or no longer enjoying their sessions
- Someone losing or gaining weight or an unkempt appearance
- A change in the behaviour or confidence of a person
- Self-harm
- A fear of a particular group or individual
- They may tell you or another person they are being abused - i.e. a disclosure
4. Consent
4.1 The Care Act 2014 statutory guidance advises that the first priority in safeguarding should always be to ensure the safety and well-being of the adult.
4.2 Adults have a general right to independence, choice and self-determination including control over information about themselves.
4.3 Lexden Wood Golf Club does not expect staff, coaches or volunteers to support an adult who is felt to be vulnerable or at risk through their decision making process but expects them to inform England Golf without delay. Consent is not required to seek guidance or share information with the National Governing Body.
4.4 Adults may not give their consent to the sharing of safeguarding information outside of the organisation for a number of reasons - for example, they may be unduly influenced, coerced or intimidated by another person, they may be frightened of reprisals, they may fear losing control, or they may not trust social services or other partners. Reassurance and appropriate support may help to change their view.
4.5 Those seeking to support the adult should consider the following:
- Explore the reasons for the adult's objections - what are they worried about?
- Explain the concern and why you think it is important to share the information
- Tell the adult with whom you may be sharing the information with and why
- Explain the benefits, to them or others, of sharing information - could they access better help and support?
- Discuss the consequences of not sharing the information - could someone come to harm?
- Reassure them that the information will not be shared with anyone who does not need to know
- Reassure them that they are not alone and that support is available to them
4.6 If the adult continues to refuse intervention to support them with a safeguarding concern, or requests that information about them is not shared with other safeguarding partners, their wishes should be respected.
4.7 However, there are a number of circumstances where those seeking to support the adult can reasonably override such a decision, including but not limited to:
- It appears that the adult lacks the mental capacity to make that decision
- Emergency or life-threatening situations may warrant the sharing of relevant information with the emergency services without consent
- Other people are, or may be, at risk, including children
- A serious crime has been committed or may be prevented
- Individuals in a Position of Trust are implicated
4.7.1 In such circumstances, it is important to keep a careful record of the decision-making process and guidance should be sought from the England Golf Lead Safeguarding Officer. Legal advice will be sought where appropriate. If the decision is to take action without the adult's consent, then unless it is unsafe to do so, the adult should be informed that this is being done and of the reasons why.
5. Useful Contacts
England Golf
| Name | Address | Contact |
|---|---|---|
| Lead Safeguarding Officer | England Golf, National Golf Centre, The Broadway, Woodhall Spa, Lincolnshire, LN10 6PU | 01526 351824 safeguarding@englandgolf.org |
Local Contacts
| Name | Address | Contact |
|---|---|---|
| Essex County Council - Safeguarding Adults | PO Box 11, County Hall, Chelmsford, Essex CM1 1QH | 0345 603 7630 socialcaredirect@essex.gov.uk |
| Essex County Council - Social Care Emergency Duty Team | PO Box 11, County Hall, Chelmsford, Essex CM1 1QH | 0345 606 1212 socialcaredirect@essex.gov.uk |
National Contacts
| Name | Website | Contact |
|---|---|---|
| Ann Craft Trust - Safeguarding Adults in Sport and Activity | anncrafttrust.org | 0115 951 5400 Ann-CraftTrust@nottingham.ac.uk |
| Samaritans | 01522 782333 |
Safeguarding Adults Flowchart
What to do if you have a concern about an adult.
Tel: 01526 351824
Capacity - Guidance on Making Decisions
The issue of capacity or decision making is a key one in safeguarding adults. Being unable to make a decision is called "lacking capacity".
To make a decision we need to:
- Understand information
- Remember it for long enough
- Think about the information
- Communicate our decision
A person's ability to do this may be affected by things like learning disability, dementia, mental health needs, acquired brain injury, and physical ill health.
The Mental Capacity Act 2005 (MCA) states that every individual has the right to make their own decisions and provides the framework for this to happen. The MCA is about making sure that people over the age of 16 have the support they need to make as many decisions as possible.
To help you to understand the MCA, consider the following five points:
- Assume that people are able to make decisions, unless it is shown that they are not.
- Give people as much support as they need to make decisions.
- People have the right to make unwise decisions. The important thing is that they understand the implications.
- If someone is not able to make a decision, then the person helping them must only make decisions in their "best interests".
- Find the least restrictive way of doing what needs to be done.
Incident Report Form
Use this form to record any safeguarding concern. Complete it as soon as possible after the incident and send a copy to the England Golf Lead Safeguarding Officer.
The Incident Report Form requires the following information:
- Recorder's name, address, postcode and telephone number
- Name, address and contact details of the identified adult
- Complainant's name, address and contact details
- Details of the allegations (date, time, location and nature of the incident)
- Additional information (witnesses, corroborative statements, etc.)
- Whether concerns have been discussed with the adult and their views
- Whether England Golf Safeguarding department has been notified
- Case number (if allocated), name of person spoken to, date and time
- Action taken, date and time
- Signature of recorder and complainant
Strict confidentiality will be maintained and information will only be shared on a "need to know" basis in the interests of safeguarding.
Guidance on Types of Harm
The Care Act 2014 recognises 10 categories of abuse that may be experienced by adults.
Self-neglect
Neglecting to care for one's personal hygiene, health or surroundings, including behaviour such as hoarding.
Modern Slavery
Encompasses slavery, human trafficking, forced labour and domestic servitude.
Domestic Abuse
Psychological, physical, sexual, financial and emotional abuse perpetrated by anyone within a person's family. Includes so-called 'honour' based violence.
Discriminatory
Abuse which centres on a difference or perceived difference, particularly with respect to race, gender, disability or any of the protected characteristics of the Equality Act.
Organisational
Neglect and poor care practice within an institution or specific care setting. May range from one-off incidents to on-going ill-treatment.
Physical
Includes hitting, slapping, pushing, kicking, misuse of medication, restraint or inappropriate sanctions.
Sexual
Includes rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, and sexual acts to which the adult has not consented.
Financial or material
Includes theft, fraud, internet scamming, coercion in relation to an adult's financial affairs, including wills, property, inheritance or financial transactions.
Neglect / Acts of omission
Ignoring medical or physical care needs, failing to provide access to appropriate health, social care or educational services, or withholding the necessities of life.
Emotional or psychological
Threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse or isolation.
Also relevant to safeguarding in sport and physical activity
Cyber Bullying
Repeatedly making fun of or picking on another person through online platforms, emails or text messages with the intention of harming, damaging, humiliating or isolating them.
Forced Marriage
A marriage in which one or both parties are married without their consent or against their will. Made a criminal offence by the Anti-social Behaviour, Crime and Policing Act 2014.
Mate Crime
When vulnerable people are befriended by members of the community who go on to exploit and take advantage of them.
Radicalisation
Attracting people to extreme reasoning and persuading vulnerable individuals of the legitimacy of their cause, directly through a relationship or through social media.
Guidance on Consent and Information Sharing
Workers and volunteers within sports and physical activity organisations should always share safeguarding concerns in line with their organisation's policy, usually with their safeguarding lead or welfare officer in the first instance, except in emergency situations.
To make an adult safeguarding referral you need to call the local safeguarding adults team. A conversation can be had with the safeguarding adults team without disclosing the identity of the person in the first instance.
If someone does not want you to share information outside of the organisation or you do not have consent to share the information, ask yourself:
- Is the adult placing themselves at further risk of harm?
- Is someone else likely to get hurt?
- Has a criminal offence occurred? (This includes theft, physical abuse, sexual abuse, financial abuse or harassment.)
- Is there suspicion that a crime has occurred?
Seven Golden Rules for Information Sharing
- Seek advice if in any doubt
- Be transparent - the Data Protection Act is not a barrier to sharing information appropriately
- Consider the public interest - base all decisions on the safety and well-being of the person or others affected
- Share with consent where appropriate - you may still share without consent if this is in the public interest
- Keep a record - record your decision and reasons to share or not share information
- Accurate, necessary, proportionate, relevant and secure - ensure all information shared is accurate and up-to-date
- Remember the purpose of the Data Protection Act is to ensure personal information is shared appropriately
Welfare Officer
The Welfare Officer(s) for Lexden Wood Golf Club are:
Stephen Dale
The role of the Welfare Officer is to take the lead in the Club on welfare and protection issues and ensure the appropriate action is taken when there is a potential or alleged abuse, bullying or poor practice. It is not their role to investigate fully any allegations made.
England Golf Lead Safeguarding Officer
You may also wish to contact England Golf Lead Safeguarding officer, on 01526 351824 or safeguarding@englandgolf.org.
If the England Golf Lead Safeguarding Officer is not available and a delay cannot be justified then seek advice from the local County Council Safeguarding Adults Team or County Council Social Care-Emergency Duty Team.